BSS on Cloud technology is taking place rapidly across Telcos. An increase in mobile and digital devices, and frequently changing customer demand are forcing Internet[…]

The Metaverse has the power to impact all our lives in a numerous way and bring changes in how the industries work. All the industries[…]

The COVID-19 pandemic accelerated digital transformation by building the need for customer-focused services and greater efficiency. The telecom industry has changed and will continue to[…]

From the pandemic period, we have learned that no one can predict the future. But it's not the reason to say that we can’t conclude[…]

In this era of constantly changing technology, service providers are always in the search of innovations and different value propositions and strategies that will strengthen[…]

Customers are the king of any business, and so in the telecom industry. Customers now have the option to switch to another ISP if they[…]

The human behavior of buying more services at a lower cost is a never-ending process. Bundling services are one such type. It helps ISPs to[…]

Customer satisfaction is the backbone of the ISP business. It is the reason behind the driving force of increasing revenue. Customer churn becomes problematic if[…]