Over the last 9 years, the subscription economy has grown nearly 6 times (more than 435%). Subscription has now become the business model of the 21st century. Predictable revenue, reducing churn, forecasting inventory, valuable customer data, and increased…
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Self-service is rapidly becoming the important factor of the customer support function for subscription-based business models. The customer experience (CX) is an important component of todays subscription revolution. It is becoming even more important to focus on the…
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Due to the rapid technological innovation and intense price wars, Internet Service Providers (ISPs) and Communication Service Providers (CSPs) today operate in a highly disruptive marketplace. Customer demands continue to evolve in an increasingly complex digital landscape due…
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Being an ISP you know that every day you work tirelessly to keep your subscribers connected. Also, you have to face various challenges like big cables stealing your subscriber, growing costs, new upstart networks, and now the Starlink.…
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Since its inception, the telecom industry has witnessed tremendous growth. It plays an important role in making our lives easier. With advanced communication methods and enhanced flexibility, the telecom industry gains more customers and creates new revenue streams.…
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Cloud technology is considered the future of business technology. Among the biggest advantages it offers, the fact that it makes enterprise-quality technology affordable for small businesses and lets them compete at previously unattainable levels. It’s now possible to…
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To fulfill the dream of Digital India, digital identity plays an important role. Telcos across the world are in the search of Digital Identity for a long time. Digital Identity protects users' privacy and control over their data.…
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The 2020 pandemic made the whole world realize the importance of the Internet. Office meetings were replaced by video conferencing, schools were shifted towards online lectures, all these became possible online because of the Internet. We cant even…
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