Subscriber Management Software—often a component of Business Support Systems (BSS) —is a unified platform designed to automate and streamline critical ISP/CSP/Telcos operations: onboarding, billing, service provisioning, customer support, analytics and more. It’s the engine that powers operational efficiency and customer satisfaction in today’s competitive telecom landscape.
Centralized tracking of customer data: demographics, service plans, billing cycles, usage history, account statuses—active, pending, inactive. H8 Subscriber Management Software provides all the features mentioned before along with smooth onboarding of customers and secure document storage (eCAFs, eKYC).
Automation for both prepaid and postpaid billing, customized plans, discounts, promotions — enabling flexibility and accuracy. H8 Billing Software takes care of creating and sending invoices, recurring invoices, taxes and sending reminders.
Secure, multi-channel payment gateways—credit/debit cards, UPI, bank transfers, wallets—with real-time updates and reconciliation capabilities. H8 Subscriber Management provides integration with multiple payment gateways.
24/7 accessible portals and mobile apps where customers manage accounts, make payments, renew plans, review usage—all reducing dependency on support staff. H8 Subscriber Management Software comes with a customer self-service portal and mobile app where customers can track usage, make recharge and do many other activities.
H8 Subscriber Management Software provides customizable dashboards delivering insights on subscriber behavior, financial performance, churn risks, network usage and more—essential for strategic decision-making.
Syncing with CRM, SMS, email gateways, billing systems, and other backend tools consolidates customer data and improves service delivery. You can integrate CRM and various third party apps like Tally, WhatsApp, SMS Gateway, Email Gateway, IPTV, OTT, IVR, NAS, BRAS, etc.
H8’s automation cuts down manual effort, reduces errors and lowers support overhead, helping ISPs/CSPs/Telcos operate leaner and smarter.
Offer peace of mind with accurate billing, transparent usage insights and self-service capabilities that put control in customers’ hands.
Timely billing coupled with real-time payment processing accelerates cash flow and minimizes revenue leakage issues.
H8 Subscriber Management comes with advanced BI Analytics that help pinpoint trends and bottlenecks, optimize offerings, reduce churn and tailor user experiences.
Unified CRM, smart communication and automated upsell tooling help deliver targeted offers and efficient customer support.
H8 Subscriber Management Software is the nerve center of modern telcos operations. From seamless onboarding to invoicing accuracy, real-time control and scalable growth, the benefits touch every aspect of customer and business performance. It isn't just an operational necessity—it’s a strategic asset that can drive differentiation in a crowded market.
It can be tailored to your business needs and drive long-term success. We bring in one of the most powerful platforms for individual subscriber management, enabling our clients to track all activities related to the sale of subscription-based products and have better control of their subscription business.
Have any questions or want to have a demo of the H8 Subscriber Management Software? Contact us right now! Write us a mail at h8ssrms@height8tech.com or call us on +91-7486008916.
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