21 December 2023

A Quality Broadband Experience Rides On Efficient Remote Management Of CPE-Devices.

The profusion of connected devices in homes and offices today has magnified the need of real-time Device Management & Monitoring for the customers. As per reports, world-over 29.3 billion devices will be connected to IP-networks by 2023 and machine-to-machine connections will have increased by 34% to 14.7 billion by the end of the year. While automation of the deployment and support of data, voice and video services across the service life-cycle has been made possible through remote management of CPE-devices, operators face continuous challenges to maintain seamless connectivity with the growing number of devices in the homes or business networks. They always have to bear in mind that each new connectivity-device added to a network brings with it fear of performance-issues, risk of increased lag-times for users and chances of higher costs for an organisation. Efficient management of CPE-devices has become integral to deliver a quality broadband experience to customers. Not only that, it has also become important to increase their satisfaction with real-time and automated corrective workflows. Auto-Configuration Servers provide a comprehensive solution for the remote management of CPE-devices. They enable service providers to centrally manage and monitor CPE-devices over any network, including fibre, cable and fixed wireless. Remote management and monitoring of multiple devices ensures reduced costs associated with the activation and support of broadband services and speedy launch for new products and services. One of the major interfaces, TR-069 is device-agnostic and supports major CPE-vendors and any vendor with standard specification. TR-069 compliant servers facilitate network administrators to execute comprehensive firmware upgrades on connected devices. Remote trouble-shooting of devices, upgrades, device-counts and outage identification go a long way in diminishing operational costs for operators. A vast variety of features enhances efficiency and network-performance.

Height8 Device Management Stack: A Carrier-grade and High-performance Platform

Height8, a global telecom product company, brings in a carrier-grade and high-performance Device Management and Monitoring platform that maximizes the efficiency of network service-delivery. The platform supports device configuration and monitoring through different protocols like SNMP, TELNET, SSH and TR-069. As the solution is majorly based on TR-069 specification, it is scalable to manage any number of devices. Height 8’s unified Device Management, based on multiple protocols, can be summarized in Zero Touch Device On-Boarding, Monitoring of Data Transfer-rate on CPE-interfaces, Firmware Image Management by Device Model, Remote Management of Wi-Fi Settings, Vendor-specific Configuration File Management, Quick and easy generation of full-featured Reports, Dynamic Customizable Dashboard and Alerts & Monitoring Team Association. Our solution delivers deeper understanding into network-performance with a hands-on approach to resolve connectivity issues. We make sure to deliver integrated administration of all types of CPE-services on one platform. Want to know more about H8 Device Management? Contact us right now by writing us a mail at h8ssrms@height8tech.com or call/WhatsApp us at +91-6358931775. Follow us on FacebookLinkedInTwitter, and YouTube to get updates on the latest technological advancements in the telecom sector.
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