HEIGHT8 TECHNOLOGIES PVT. LTD. ("us", "we", or "our") operates the www.height8tech.com website and the mobile application (hereinafter referred to as the "Service"). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By accessing or using the Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the processing of your data in accordance with applicable laws including the Digital Personal Data Protection Act, 2023 (India).
Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Service also includes SaaS platforms, APIs, portals, and any digital services offered by the Company.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. We act as a Data Fiduciary / Data Controller, and in certain cases as a Data Processor on behalf of our clients.
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you. Marketing communications will be sent only where permitted by law, and users may opt-out at any time.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Cookies may be associated with identifiable data where required for functionality, analytics, or security. Users may manage cookie preferences via browser settings or consent tools, including selecting categories of cookies (except strictly necessary ones).
Examples of Cookies we use:
HEIGHT8 TECHNOLOGIES PVT. LTD. uses the collected data for various purposes:
If you are from the European Economic Area (EEA), HEIGHT8 TECHNOLOGIES PVT. LTD. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
HEIGHT8 TECHNOLOGIES PVT. LTD. may process your Personal Data because:
Processing is also aligned with Digital Personal Data Protection Act, 2023 (India) and based on consent, contract, legal obligation, or legitimate business interest.
HEIGHT8 TECHNOLOGIES PVT. LTD. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. HEIGHT8 TECHNOLOGIES PVT. LTD. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. As a global service provider, your data may be transferred and processed across multiple jurisdictions including cloud infrastructure locations. Such transfers are safeguarded using appropriate legal and security mechanisms. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. HEIGHT8 TECHNOLOGIES PVT. LTD. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
If HEIGHT8 TECHNOLOGIES PVT. LTD. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, HEIGHT8 TECHNOLOGIES PVT. LTD. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
HEIGHT8 TECHNOLOGIES PVT. LTD. may disclose your Personal Data in the good faith belief that such action is necessary to:
We may also disclose data:
We do not sell personal data to third parties.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
You have the right to have your information rectified if that information is inaccurate or incomplete.
You have the right to object to our processing of your Personal Data.
You have the right to request that we restrict the processing of your personal information.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
You also have the right to withdraw your consent at any time where HEIGHT8 TECHNOLOGIES PVT. LTD. relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Rights may also be exercised under applicable Indian data protection laws. Requests are subject to identity verification and legal limitations.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
All service providers are bound by contractual obligations to ensure confidentiality, security, and compliance.
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us by email at info@height8tech.com.
We may verify and validate user-provided information such as identity, business credentials, or employment details where required.
We may also monitor system usage, transactions, and interactions for:
This monitoring may be conducted using automated tools or manual review, in accordance with applicable laws.
In the event of a data breach:
