Being a technology enabler, we have come up with a unique telecom solution to address
all your day-to-day telecom needs. Be it pre-paid solution, retail Wi-Fi solution,
or voucher management, you can get the solution to all your needs under single roof
through a user-friendly online portal having separate interfaces for types of users.
Fusion of performance, flexibility and stability, this fully customizable subscriber
portal enables the subscribers to launch the cards quickly. Equipped with easy 3rd
party integration, it is integrated with secure payment gateway.
Leveraging this portal you can generate the package, PIN, Invoice reseller, print
prepaid pins and distribute the PIN to resellers, which would be further sold to
the customers by your resellers. All these activities would be organized online
in a fraction of seconds.
Flexible billing cycle is capable to generate on-demand billing i.e. monthly, quarterly,
half yearly and yearly, including automatic credit adjustments to the subscriber
Voucher Management System.
Complete prepaid voucher lifecycle management that includes ordering, PIN generation,
recharging, and deactivation. Easy to integrate with 3rd party system, faster service,
lower cost, fully automated saving time and efforts, compare to manual distribution.
Carriers can increase profitability by 40 to 80 percent in their customers. Benefits
include - reduces risk, complexity and customer churn, reseller concept, great tracking
and auditing system, voucher batch categorization, integration of payment gateway
for online PIN buying, flexible voucher creation, multiple interfaces, fraud management.
It's equipped with flexible subscriber management spanning from new registered to
active, inactive, suspended and terminated subscribers.
Subscriber Self Care.
Subscribers can choose the suitable plan through multilingual interface. Trouble
ticket management module allows customers to get answers to their queries from customers
care representative. Major functions include voucher purchase, lodge complaints,
order new services, view usage details, and quick case creation.
The concise, extensive and flexible CRM produces the trend how subscribers' interacts
with technology thus helps operator to customize their market strategies for better
Business Intelligence reports offer precise data in graphical patterns, which includes
employee report, payment type data, usage data, plan-wise purchase, summary detail,
daily-monthly report etc.
This system gives liberty to operators to customize their commission rate for promoting
their product and have full control on their reseller network.
It assembles CDRs and harmonizes it by discarding duplicate data and forwards to
rating system for processing.
Rating and Charging.
Operators can define rating and charging policy based on time, load, and events
for any service and product.
Trouble Ticket Management.
It is auto escalated and be assigned to specific CSR. It resolves customer queries
and common technical issues under three modules -: Case Reason, Case and Knowledge
Inventory can be added, associated, disassociated or removed from the system as
per the defined process cycle.
Associated partners' billing and revenue sharing between different operators are
executed in interconnect billing.
RADIUS protocol offer flexible authentication, authorization and accounting solution
for various networks. It can easily adopt and configure new interfaces.