Refund & cancellation Policy

Refund Policy:

  • We will try our level best to offer quality services that matches for our clients. We are committed to highest level of client satisfaction and so we as Height8 Technologies Pvt. Ltd. are always ready to rework over the deliverables so as to make them as per expectations of the client.
  • Taxes can not be refunded by us as they are deposited directly at the end of each month, however it might be possible to reclaim those directly from the government.
  • One Time Setup Charge are non-refundable.
  • Monthly rental charge can be refunded upon customer request of termination of services. Same will be processed in 7 working days. Refund will be calculated upon how much services has been used in the month applied for refund. While reuqest for refund, Height8's Service shall not be in use by the client.
  • Height8 reserves the right to deny for any refund claimed by a client after analyzing per case to case basis.

Cancellation Policy:

  • No Payment Cancellation is permitted. Any disputes in regards to payments / refund of transactions due to technical reasons are subject to resolution on a case to case basis. The same shall be adjusted in upcoming billing cycle.
  • No cancellation are permitted for those products/services that the Height8 Technologies Pvt. Ltd. marketing team has obtained during promotional offers or on special occasions/events like Month end offers, Diwali, Halloweens, Christmas, New year etc. Due to occasional offerings for limited period the cancellations are not possible.
  • The cancellations will be considered only if the request is made within 72 hours of receiving the invoice. However, the cancellation request will not be entertained if the Height8 services are still being used by the client while request of cancellation.
  • Remittance/Amount of payment once received will not be returned back in any case even if the cancellation is placed within 72 hours. The cancellation request will not be entertained if made after 72 hours of receiving the invoice. The money can be adjusted against other service or a future order within next 60 days.
  • One Time Charge is non-refundable. Once intsallation process is finished and the application access is given to the client, OTC will be realised.
  • Height8 also reserves the rights to cancel your account any time without any notice and refund.

Height8 will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior under any other cause of action.